Refusing to allow customers to send back faulty products? Or when they actually do, refuse to refund and make customers spend their own money on shipping? It amazes me that a company who could have a fantastic loyal brand following but are insisting on destroying themselves by giving horrible customer service. I repeatedly emailed company, get a return email someone will get back to you and no one ever did, it also liked re- asking the same question, how can I help you. I tried getting ahold of customer service to exchange these products and NOTHING. Only because it has a hammer, seat belt cutter and compass its still usable. I need a flashlight that works when I need it to. Even though they work again, you don't know when or if they will. I still have hope the light and emergency flashing lights will also randomly start working again. Secondly, our flashlights were working perfectly, 1 died, then began working again then another one stopped working. When it did work, it was amazing and loved it. Then one day a few weeks later, it worked once more, and quit again.

All worked for awhile but soon enough the phone charger died, no matter how long or different ways we tried setting it in the sun, nothing. The items I have probems with are the solar powered flashlights and the 4 solar powered panelled phone charger.

Stealth angel survival tactical kit